{"id":24,"date":"2011-01-23T17:31:00","date_gmt":"2011-01-23T17:31:00","guid":{"rendered":"https:\/\/nitsuj.net\/blog\/2011\/01\/22\/kudos-to-lego\/"},"modified":"2022-02-02T02:24:00","modified_gmt":"2022-02-02T02:24:00","slug":"kudos-to-lego","status":"publish","type":"post","link":"https:\/\/nitsuj.net\/blog\/2011\/01\/23\/kudos-to-lego\/","title":{"rendered":"Kudos to Lego"},"content":{"rendered":"\n<p>Back in 2007 I noticed a super deal on a Lego Christmas Train that they were phasing out, I bought one for future use come Christmas time. I have tried to put it together a few times, but always got lost when it came to fitting a certain couple of pieces in their set location. I pulled it out again in early December to put together for our decorating spree and once again was reminded why I had not finished putting it together. After a while of just not location the 1&#215;2 red flat brick I decided I would visit their website and try to determine if I could order the missing pieces.<br><\/p>\n\n\n\n<!--more-->\n\n\n\n<p> A huge array of any and all the pieces I could imagine and some I could not were to be found at the <span style=\"color: #0066cc;\"><a href=\"http:\/\/us.service.lego.com\/en-US\/replacementparts\/default.aspx\">replacement parts<\/a>&nbsp;<span style=\"color: #000000;\">portion of their web site<\/span><\/span><span style=\"color: #000000;\">. <\/span><\/p>\n\n\n\n<p>I rummaged through their site for 20-30 minutes trying to determine the pieces that were missing and it looked like I was missing one of the bags of parts that are included in the bigger box. I looked up the phone number and gave them a call. After five or so minutes on hold I was talking to a customer service representative that asked me a couple of questions, the item number of the set and I confirmed a couple of piece types that were missing. He agreed that it looked like I was missing a bag so I counted the number of plastic bags I had, 12, and said there was a 13th bag that should have also been part of the package. A couple of minutes later and he had confirmed that all the parts were in stock but had to apologise that they wouldn\u2019t arrive before Christmas. That wasn\u2019t a huge problem, I thanked him for his time and went about my way.<\/p>\n\n\n\n<p>Then between Christmas and New Years was when the parts all arrived, with no cost to me I might add. I look forward to assembling this next year with all the parts now in one location.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/images.brickset.com\/sets\/images\/10173-1.jpg\" alt=\"\"\/><figcaption>Lego 10173 Holiday Train<\/figcaption><\/figure>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Back in 2007 I noticed a super deal on a Lego Christmas Train that they were phasing out, I bought [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":52,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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in 2007 I noticed a super deal on a Lego Christmas Train that they were phasing out, I bought 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